Privacy Policy

Last Updated: May 25, 2025

1. Information We Collect

A. Personal Information You Provide

We collect information that you voluntarily provide when you:

  • Request an estimate or schedule a service

  • Fill out a contact form

  • Call, text, or email us

  • Interact with our ads or marketing pages

This information may include:

  • Full name

  • Phone number

  • Email address

  • Service address

  • Details about your garage door or project

  • Any messages or notes you include in forms or communications

B. Automatically Collected Information

When you visit our site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on the site

  • Referral links

  • General geographic location

This data helps us understand how visitors use the website and improve user experience.

C. Cookies and Tracking Technologies

Our website uses cookies, pixel tags, analytics tools, and similar technologies to:

  • Improve site functionality

  • Measure performance

  • Deliver relevant ads (e.g., via Facebook, Google, TikTok, etc.)

  • Remember your preferences

You may disable cookies through your browser settings, though it may affect site functionality.

2. How We Use Your Information

We may use your information for purposes such as:

  • Providing garage door services and estimates

  • Responding to inquiries

  • Scheduling appointments

  • Processing payments or invoices

  • Improving website performance and user experience

  • Personalizing marketing or advertising

  • Preventing fraudulent or malicious activity

  • Maintaining internal business records

We never sell your personal information.

3. How We Share Your Information

Your information may be shared with:

  • Service technicians or subcontractors who need your address and job details to complete work

  • Payment processors (e.g., Square, Stripe)

  • Marketing tools and platforms used for advertising or analytics (Google, Facebook, etc.)

  • Website hosting providers (Squarespace)

  • Legal authorities only if required by law

We do not share your information with any unrelated third parties for their own marketing purposes.

4. SMS, Phone, and Email Communications

When you contact us or request an estimate:

  • You may receive service updates, appointment confirmations, or reminders

  • You may receive follow-up messages about your project or quote

  • You may receive occasional promotions or seasonal offers

You may opt out of marketing messages at any time by replying “STOP” or using the unsubscribe link in emails.

5. Data Security

We take reasonable measures to protect your information, including:

  • Encrypted website connections (SSL)

  • Secure payment processing

  • Restricted access to internal systems

  • Professional software tools and data protection practices

Although we strive to safeguard your information, no online system can guarantee 100% security.

6. Data Retention

We retain your information only for as long as is necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal or tax obligations

You may request deletion of your information at any time (see Section 9).

7. Links to Third-Party Websites

Our website may contain links to external sites (e.g. Facebook, Google Reviews, Yelp).
We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our website and services are not intended for anyone under the age of 13.
We do not knowingly collect data from children. If we discover that we have collected such information, we will delete it promptly.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

  • Limit data usage for advertising or analytics

To exercise these rights, e-mail us at:
quickfixgaragedoors1@gmail.com
or call/text 215-668-6986.

10. Changes to This Policy

We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services means you accept these changes.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

QuickFix Garage Doors
Philadelphia, PA
Phone: 215-668-6986
Email: quickfixgaragedoors1@gmail.com
Website: www.quickfixgaragedoor.org